FAQs

Getting there

What is the venue address?

Expo XXI, Prądzyńskiego 12/14 St, 01-222 Warsaw, Poland

Opening hours

What are the exhibitors' opening hours?

  • March 13th, 8 am. to 6 pm.
  • March 14th – 15th, 9 am. to 6 pm.

What are the visitors' opening hours?

LIGHT is open on March 13th -15th, 2019, 10 am. to 5 pm.

Arrival at the build up

Do the exhibitors need the ID cards for the build up?

No, the ID cards aren’t needed during the build up period.

Does the exhibitor need the transfer of payment confirmation in order to start the stand construction?

No, if the payment was made mimimum 1 week prior the event.

The build up can be started only if the payment is 100% completed.

Stand construction

When is the stand construction held?

The stand construction is held on March 10th – 12th , 2019 (from 7.00 a.m. to 12.00 p.m.)

Before starting the work please contact the organizer to determine the exact space location in the exhibition hall.

When can the exhibitor arrange the rented build up stand?

On March 12th, 10 am. – 12 pm.

What happens if the exhibitor wishes to prolong the build up hours?

In such cases the additional fee of 900 PLN + VAT is charged for each started hour (up to 2 hours max) in each hall.

Parking

How much is the parking card?

The parking card is 30 euro + vat and covers 4 days (the last build up day and 3 days of the event)

Where can I collect the parking card?

The parking cards can be collected from March 12th in the Organizer’s office located in hall 2.

I have a parking ticket, where can I pay it?

Parking ticket must be paid at ticket boxes on the fair ground.

Where will I receive the parking invoice?

Invoices for tickets are issued by the company Top Park which is located at the parking exit.

Can I buy more parking cards?

Yes, it is possible.

Technical questions

Where can I address the technical questions?

Technical department:

Dorota Piela
ph: + 48 22 649 76 69

Conferences, workshops and seminars

How can I lead a lecture in conferences, workshops and seminars?

Please contact the event Organizer.

Do I have to exhibit at the event in order to lead a lecture?

Yes, lectures during our workshops, training and seminars are available only for the exhibitors.

Other

How can I protect my stand from theft?

Don’t leave your stand unnattended during the event, build up and dismantling period.

You can also buy the additional insurance or scurity.

How to address the shipment for exhibitors?

Expo XXI, Prądzyńskiego 12/14 St, 01-222 Warsaw, Poland

Please put the name of the exhibiting company, stand and hall numbers, contact person with the direct phone number.

Organizer neither collect nor store the exhibitors’ shipments.

Do you need more information, or your question is not listed above?